Service Engineering: European Research Results




Author: Fei Li, Schahram Dustdar
Type: eBook
Date Released: 2010
Format: pdf
Language: English
Page Count: 350
Isbn10 Code: 3709104149
Isbn13 Code: 9783709104149


"will give you the scoop on everything you need to know to be more successful ..with phone sales." -- FrequentFlyer.oag.com --This text refers to an out of print or unavailable edition of this title. """In a day and age where wireless digital communication devices are everywhere, the telephone remains a primary tool for cementing client relationships and establishing meaningful contact with the prospect. That’s why Selling to Anyone Over the Phone is a must-read for the marketer or salesperson. This is the one book that provides the understanding and know-how to successfully work the phone, get to the decision maker, and close the sale. Follow its advice, and you need never fear phone rejection again."" -- Alf Nucifora, CEO, Nucifora Consulting Group ""This is a must-read. In today's competitive marketplace, Walkup has written the definitive guide for making the phone one of your most valuable tools. Keep this book handy, refer to it often, and your bottom-line will grow."" -- Mark LeBlanc, Small Business Success, author, Growing Your Business! ""Renee Walkup’s principles are critical for all salespeople’s success. For sales managers, this book is a MUST. With over 20 years in telecommunications, I can guarantee that her ""TELL ME"" approach will greatly improve your listening skills and generate 30 percent more customer activity, which will put significant money in your bank account."" -- Norm Shapiro, President, TeleSource Communications, Inc. ""Selling to Anyone Over the Phone is very insightful and an excellent resource that will help any business professional sell and speak confidently in today's competitive business environment."" -- Michael Gasca, Sr. Manager, iCare Services, SYSCO Corporation" --This text refers to an out of print or unavailable edition of this title.

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